Terms of Service

Introduction

The McManus Building ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for residency, or interact with our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information:

• Name, email address, phone number, mailing address
• Emergency contact details

Application Information:

• Employment history and income verification
• Credit history and background check information
• References from previous landlords or employers
• Social Security number and government-issued ID
• Bank account and financial information

Residency Information:

• Lease agreements and rental payment history
• Maintenance requests and communications
• Guest registration and visitor logs
• Security access records

Website Usage:

• IP address, browser type, and device information
• Pages visited, time spent on site, and referral sources
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

Leasing and Residency Management:

• Processing rental applications and conducting background checks
• Managing lease agreements and rental payments
• Coordinating maintenance requests and property access
• Communicating about building policies, events, and updates

Legal and Safety Requirements:

• Complying with fair housing laws and regulations
• Maintaining building security and safety records
• Responding to legal requests and court orders
• Protecting against fraud and unauthorized access

Marketing and Communications:

• Sending promotional materials about available units
• Providing updates about building amenities and events
• Improving our services based on feedback and usage patterns

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers:

• Property management software platforms
• Credit reporting agencies and background check services
• Maintenance contractors and utility companies
• Legal and accounting professionals

Legal Requirements:

• Court orders, subpoenas, or other legal processes
• Law enforcement agencies when required by law
• Emergency situations involving health or safety

Business Operations:

• Prospective buyers or investors (with anonymized data when possible)
• Insurance companies for claims processing
• Financial institutions for payment processing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Secure access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Update your contact preferences

Data Portability:

• Receive a copy of your personal information in a structured format
• Transfer your information to another service provider (where applicable)

Deletion and Restriction:

• Request deletion of your personal information (subject to legal requirements)
• Restrict certain uses of your information

To exercise these rights, please contact us using the information provided below.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Specific retention periods include:

• Application information: 3 years after application decision
• Resident information: 7 years after lease termination
• Financial records: As required by applicable tax and accounting laws
• Security records: 1-2 years unless involved in an incident

Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences, though some website features may not function properly if cookies are disabled.

Types of Cookies We Use:

• Essential cookies for website functionality
• Analytics cookies to understand site usage
• Preference cookies to remember your settings

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The McManus Building
[Address]
Rensselaer, NY [ZIP]

Phone: [Phone Number]
Email: [Email Address]

Data Protection Officer: [If applicable]
Email: [DPO Email]

This Privacy Policy is designed to comply with applicable privacy laws, including state and federal regulations. For specific legal advice regarding your privacy rights, please consult with a qualified attorney.

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